Call Centre & Customer Service

Telemarketing/ CRM Executive Salary in Malaysia (2026)

Name: Telemarketing/ CRM Executive salary benchmark — Malaysia
Creator: CheckFairPay
Published: 2026-08-23

2026 data · 2 Malaysian market observations · Mid level · how we calculate this

P10

RM 3,550

P25

RM 3,625

Median

RM 3,750

P75

RM 3,875

P90

RM 3,950

RM 3,550RM 3,950

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Career ladder — entry to director

Typical monthly pay at each seniority step for this role family.

Junior

RM 3,875 – RM 4,750median RM 4,250

Junior CRM Executive4

Mid

RM 4,833 – RM 5,708median RM 5,250

CRM Executive CRM Sales Telemarketing/ CRM Executive CRM Developer12

Senior

RM 5,215 – RM 6,594median RM 5,854

Senior CRM Executive Senior CRM Strategist Senior CRM & Customer Service Executive8

Lead / Specialist

RM 8,667 – RM 9,467median RM 9,067

Lead CRM Engineer Lead CRM Devops Engineer Crm Systems Specialist5

Manager

RM 10,542 – RM 11,958median RM 11,250

CRM Assistant Manager CRM & Retention Manager CRM Manager6

Director+

RM 9,750 – RM 11,250median RM 10,500

Principal CRM Engineer2

Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.

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