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Call Centre & Customer Service
Customer Experience Specialist Salary in Malaysia (2026)
2026 data · 4 Malaysian market observations · Lead / Specialist level · how we calculate this
P10
RM 3,300
P25
RM 3,750
Median
RM 4,100
P75
RM 4,275
P90
RM 4,410
RM 3,300RM 4,410
Career ladder — entry to director
Typical monthly pay at each seniority step for this role family.
Intern
RM 1,113 – RM 1,113median RM 1,113
Junior
RM 3,004 – RM 3,525median RM 3,220
Mid
RM 3,618 – RM 4,198median RM 3,904
Senior
RM 3,100 – RM 3,700median RM 3,400
Lead / Specialist
RM 4,570 – RM 5,200median RM 4,920
Manager
RM 5,156 – RM 6,406median RM 5,813
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700