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Call Centre & Customer Service
Customer Care Executive Salary in Malaysia (2026)
2026 data · 8 Malaysian market observations · Mid level · how we calculate this
P10
RM 3,150
P25
RM 3,450
Median
RM 4,000
P75
RM 4,200
P90
RM 4,740
RM 3,150RM 4,740
Career ladder — entry to director
Typical monthly pay at each seniority step for this role family.
Junior
RM 2,318 – RM 2,896median RM 2,593
Mid
RM 2,785 – RM 3,326median RM 3,055
Lead / Specialist
RM 2,307 – RM 2,579median RM 2,443
Manager
RM 4,275 – RM 5,025median RM 4,650
Median by year
RM 2,5572022
RM 2,6702023
RM 2,7872024
RM 2,8882025
RM 2,9872026
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700