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Call Centre & Customer Service
Workforce Planning & Resources Optimization Analyst Salary in Malaysia (2026)
2026 data · 2 Malaysian market observations · Mid level · how we calculate this
P10
RM 3,600
P25
RM 3,750
Median
RM 4,000
P75
RM 4,250
P90
RM 4,400
RM 3,600RM 4,400
Career ladder — entry to director
Typical monthly pay at each seniority step for this role family.
Mid
RM 4,677 – RM 8,218median RM 6,417
Senior
RM 6,095 – RM 8,215median RM 7,260
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
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- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
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