Information & Communication Technology

Service Desk Salary in Malaysia (2026)

Name: Service Desk salary benchmark — Malaysia
Creator: CheckFairPay
Published: 2026-08-23

2026 data · 2 Malaysian market observations · Mid level · how we calculate this

P10

RM 3,350

P25

RM 3,425

Median

RM 3,550

P75

RM 3,675

P90

RM 3,750

RM 3,350RM 3,750

Check if you are paid fairly as a Service Desk

Career ladder — entry to director

Typical monthly pay at each seniority step for this role family.

Entry

RM 1,375 – RM 1,625median RM 1,500

Housekeeping Clerk & Front Desk Hotel Front Desk Clerk4

Junior

RM 2,248 – RM 2,857median RM 2,514

Front Desk Assistant Admin Cum Front Desk Assistant Front Desk Receptionist/ Clinical Assistant Front DESK /customer Service Assistant14

Mid

RM 3,681 – RM 4,560median RM 4,079

L1 Tech Support / L1 Helpdesk L2 Tech Support / L2 Helpdesk L3 Tech Support / L3 Helpdesk Desktop Engineer165

Lead / Specialist

RM 2,150 – RM 2,450median RM 2,300

Merchant Helpdesk Support Specialist2

Manager

RM 5,375 – RM 6,125median RM 5,750

IT Service Desk Supervisor2

Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.

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