Back to salary databaseCheck if you are paid fairly as a Non-Voice Customer Service
Call Centre & Customer Service
Non-Voice Customer Service Salary in Malaysia (2026)
2026 data · 2 Malaysian market observations · Mid level · how we calculate this
P10
RM 4,060
P25
RM 4,150
Median
RM 4,300
P75
RM 4,450
P90
RM 4,540
RM 4,060RM 4,540
Career ladder — entry to director
Typical monthly pay at each seniority step for this role family.
Junior
RM 2,356 – RM 3,498median RM 2,766
Mid
RM 2,611 – RM 3,746median RM 3,149
Lead / Specialist
RM 3,739 – RM 5,714median RM 4,688
Manager
RM 6,770 – RM 10,102median RM 8,500
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700