Back to salary databaseCheck if you are paid fairly as a L1 Customer Service Agent
Call Centre & Customer Service
L1 Customer Service Agent Salary in Malaysia (2026)
2026 data · 1 Malaysian market observations · Mid level · how we calculate this
P10
RM 3,750
P25
RM 3,750
Median
RM 3,750
P75
RM 3,750
P90
RM 3,750
RM 3,750RM 3,750
Career ladder — entry to director
Typical monthly pay at each seniority step for this role family.
Mid
RM 5,786 – RM 8,296median RM 6,741
Lead / Specialist
RM 2,750 – RM 3,250median RM 3,000
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700