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Call Centre & Customer Service
Customer Support Officer Salary in Malaysia (2026)
2026 data · 6 Malaysian market observations · Mid level · how we calculate this
P10
RM 3,150
P25
RM 3,475
Median
RM 4,100
P75
RM 4,275
P90
RM 4,550
RM 3,150RM 4,550
Career ladder — entry to director
Typical monthly pay at each seniority step for this role family.
Mid
RM 3,905 – RM 5,620median RM 4,717
Lead / Specialist
RM 3,296 – RM 4,313median RM 3,685
Manager
RM 4,520 – RM 6,250median RM 5,350
Head
RM 15,667 – RM 23,667median RM 19,667
Median by year
RM 3,4942022
RM 3,6492023
RM 3,8092024
RM 3,9472025
RM 4,0822026
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700