Call Centre & Customer Service
Customer Services Officer/exec Salary in Malaysia (2026)
2026 data · 2 Malaysian market observations · Mid level · how we calculate this
The median Customer Services Officer/exec salary in Malaysia is RM 3,350 per month. Observed salaries range from approximately RM 2,830 at the 10th percentile to RM 3,870 at the 90th percentile, based on 2 Malaysian market observations. The middle 50% of Customer Services Officer/exec salaries fall between RM 3,025 and RM 3,675 per month.
P10
RM 2,830
P25
RM 3,025
Median
RM 3,350
P75
RM 3,675
P90
RM 3,870
Career ladder — entry to director
A composite role-family summary: titles matching this role family are grouped by seniority and their stored medians combined, weighted by how many observations each title carries. Steps built from few titles or mixed specialisms will be broad — the observation count next to each step shows how much data supports it. Internship, graduate, junior and experienced titles are kept as separate steps and never merged.
Mid
RM 3,201 – RM 4,667median RM 3,805
Senior
RM 4,415 – RM 6,203median RM 5,253
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
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- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700