Call Centre & Customer Service
Customer Services Officer Salary in Malaysia (2026)
2026 data · 2 Malaysian market observations · Mid level · how we calculate this
The median Customer Services Officer salary in Malaysia is RM 2,650 per month. Observed salaries range from approximately RM 2,370 at the 10th percentile to RM 2,930 at the 90th percentile, based on 2 Malaysian market observations. The middle 50% of Customer Services Officer salaries fall between RM 2,475 and RM 2,825 per month.
P10
RM 2,370
P25
RM 2,475
Median
RM 2,650
P75
RM 2,825
P90
RM 2,930
Career ladder — entry to director
A composite role-family summary: titles matching this role family are grouped by seniority and their stored medians combined, weighted by how many observations each title carries. Steps built from few titles or mixed specialisms will be broad — the observation count next to each step shows how much data supports it. Internship, graduate, junior and experienced titles are kept as separate steps and never merged.
Intern
RM 2,783 – RM 3,217median RM 3,000
Junior
RM 2,890 – RM 3,070median RM 2,980
Mid
RM 3,420 – RM 4,274median RM 3,771
Senior
RM 18,417 – RM 19,694median RM 19,056
Lead / Specialist
RM 4,096 – RM 5,289median RM 4,617
Manager
RM 6,188 – RM 7,063median RM 6,625
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700