Call Centre & Customer Service
Customer Service & Operations Officer Salary in Malaysia (2026)
2026 data · 2 Malaysian market observations · Mid level · how we calculate this
The median Customer Service & Operations Officer salary in Malaysia is RM 2,300 per month. Observed salaries range from approximately RM 2,140 at the 10th percentile to RM 2,460 at the 90th percentile, based on 2 Malaysian market observations. The middle 50% of Customer Service & Operations Officer salaries fall between RM 2,200 and RM 2,400 per month.
P10
RM 2,140
P25
RM 2,200
Median
RM 2,300
P75
RM 2,400
P90
RM 2,460
Career ladder — entry to director
A composite role-family summary: titles matching this role family are grouped by seniority and their stored medians combined, weighted by how many observations each title carries. Steps built from few titles or mixed specialisms will be broad — the observation count next to each step shows how much data supports it. Internship, graduate, junior and experienced titles are kept as separate steps and never merged.
Entry
RM 1,924 – RM 2,675median RM 2,243
Junior
RM 2,055 – RM 2,954median RM 2,440
Mid
RM 2,830 – RM 3,833median RM 3,240
Lead / Specialist
RM 4,825 – RM 6,086median RM 5,500
Manager
RM 7,080 – RM 11,864median RM 9,282
Director+
RM 20,500 – RM 34,000median RM 27,750
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700