Call Centre & Customer Service
Customer Service Call Agent Salary in Malaysia (2026)
2026 data · 2 Malaysian market observations · Mid level · how we calculate this
The median Customer Service Call Agent salary in Malaysia is RM 2,550 per month. Observed salaries range from approximately RM 2,350 at the 10th percentile to RM 2,750 at the 90th percentile, based on 2 Malaysian market observations. The middle 50% of Customer Service Call Agent salaries fall between RM 2,425 and RM 2,675 per month.
P10
RM 2,350
P25
RM 2,425
Median
RM 2,550
P75
RM 2,675
P90
RM 2,750
Career ladder — entry to director
A composite role-family summary: titles matching this role family are grouped by seniority and their stored medians combined, weighted by how many observations each title carries. Steps built from few titles or mixed specialisms will be broad — the observation count next to each step shows how much data supports it. Internship, graduate, junior and experienced titles are kept as separate steps and never merged.
Mid
RM 5,786 – RM 8,296median RM 6,741
Lead / Specialist
RM 2,750 – RM 3,250median RM 3,000
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700