Call Centre & Customer Service

Customer Relations Officer Salary in Malaysia (2026)

Name: Customer Relations Officer salary benchmark — Malaysia
Creator: CheckFairPay

2026 data · 0 Malaysian market observations · Mid level · how we calculate this

The median Customer Relations Officer salary in Malaysia is RM 2,874 per month. Observed salaries range from approximately RM 1,527 at the 10th percentile to RM 4,457 at the 90th percentile, based on 0 Malaysian market observations. The middle 50% of Customer Relations Officer salaries fall between RM 2,503 and RM 3,480 per month.

P10

RM 1,527

P25

RM 2,503

Median

RM 2,874

P75

RM 3,480

P90

RM 4,457

RM 1,527RM 4,457

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Career ladder — entry to director

A composite role-family summary: titles matching this role family are grouped by seniority and their stored medians combined, weighted by how many observations each title carries. Steps built from few titles or mixed specialisms will be broad — the observation count next to each step shows how much data supports it. Internship, graduate, junior and experienced titles are kept as separate steps and never merged.

Intern

RM 900 – RM 900median RM 900

International Relations & Business Development Intern1

Junior

RM 2,404 – RM 2,946median RM 2,658

Customer Relations Assistant Customer Relationship Assistant Junior Customer Relationship Executive Customer Relationship Associate12

Mid

RM 3,379 – RM 4,184median RM 3,655

Customer Relations Executive Client Relations Executive Customer Relationship Executive Client Relationship Executive61

Senior

RM 5,107 – RM 6,000median RM 5,500

Senior Public Relations Executive Senior Client Relationship Executive Senior Marketing & Public Relations Executive Senior Customer Relationship Management Executive14

Lead / Specialist

RM 3,867 – RM 4,639median RM 4,240

Senior PR & Media Relations Specialist Member Relations & Operations Lead Customer Relationship Consultant And Telesales Agent Customer Relations Consultant8

Manager

RM 6,310 – RM 9,937median RM 7,710

Relationship Manager Investor Relations Manager Public Relations and Communications Manager Deposit Relationship Manager55

Head

RM 15,000 – RM 25,000median RM 20,000

Head of Investor Relations14

Director+

RM 4,250 – RM 4,750median RM 4,500

Partner Relations Manager2

Median by year

The current year is measured from live Malaysian listings. Earlier years are estimated — back-cast from the current median using national wage growth in the DOSM Salaries & Wages Survey, not separately collected listings.

RM 2,460

2022est.

RM 2,569

2023est.

RM 2,681

2024est.

RM 2,779

2025est.

RM 2,874

2026measured

Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.

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