CheckFairPay
Back to salary database

Call Centre & Customer Service

Contact Centre Manager Salary in Malaysia (2026)

2026 data · 0 Malaysian market observations · Manager level · how we calculate this

The median Contact Centre Manager salary in Malaysia is RM 7,829 per month. Observed salaries range from approximately RM 5,510 at the 10th percentile to RM 10,227 at the 90th percentile, based on 0 Malaysian market observations. The middle 50% of Contact Centre Manager salaries fall between RM 7,083 and RM 8,655 per month.

P10

RM 5,510

P25

RM 7,083

Median

RM 7,829

P75

RM 8,655

P90

RM 10,227

RM 5,510RM 10,227
Check if you are paid fairly as a Contact Centre Manager

Career ladder — entry to director

A composite role-family summary: titles matching this role family are grouped by seniority and their stored medians combined, weighted by how many observations each title carries. Steps built from few titles or mixed specialisms will be broad — the observation count next to each step shows how much data supports it. Internship, graduate, junior and experienced titles are kept as separate steps and never merged.

Intern

RM 1,200 – RM 1,200median RM 1,200

Intern- Finance Shared Service Centre1

Entry

RM 3,190 – RM 4,769median RM 3,841

Data Centre OperatorCall Centre Operator10

Senior

RM 11,250 – RM 13,750median RM 12,500

Senior Data Centre Operations Engineer2

Lead / Specialist

RM 6,740 – RM 8,391median RM 7,543

Data Centre Shift LeadContact Centre Specialist2

Head

RM 42,500 – RM 47,500median RM 45,000

Head Of IT Data Centre Development2

Director+

RM 6,790 – RM 9,203median RM 7,833

Principal Tuition CentreEarly Learning Centre Assistant Director2

Median by year

The current year is measured from live Malaysian listings. Earlier years are estimated — back-cast from the current median using national wage growth in the DOSM Salaries & Wages Survey, not separately collected listings.

RM 6,702
2022est.
RM 6,999
2023est.
RM 7,304
2024est.
RM 7,571
2025est.
RM 7,829
2026measured

Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.

Related Call Centre & Customer Service roles

All Call Centre & Customer Service salaries in Malaysia