Back to salary databaseCheck if you are paid fairly as a Banking Customer Services
Call Centre & Customer Service
Banking Customer Services Salary in Malaysia (2026)
2026 data · 4 Malaysian market observations · Mid level · how we calculate this
P10
RM 3,200
P25
RM 3,200
Median
RM 3,600
P75
RM 4,000
P90
RM 4,000
RM 3,200RM 4,000
Career ladder — entry to director
Typical monthly pay at each seniority step for this role family.
Intern
RM 2,783 – RM 3,217median RM 3,000
Junior
RM 2,890 – RM 3,070median RM 2,980
Mid
RM 3,420 – RM 4,274median RM 3,771
Senior
RM 18,417 – RM 19,694median RM 19,056
Lead / Specialist
RM 4,096 – RM 5,289median RM 4,617
Manager
RM 6,188 – RM 7,063median RM 6,625
Aggregated Malaysian market observations from the CheckFairPay market database, normalised to monthly gross basic pay. Pay varies by company, location, skills and total compensation — use as a directional guide. Read the full methodology.
Related Call Centre & Customer Service roles
- Customer Service ExecutiveRM 3,500
- Customer ServiceRM 3,350
- Customer Service RepresentativeRM 3,350
- Customer Service OfficerRM 3,000
- Telemarketing ExecutiveRM 3,650
- Customer Service AssistantRM 2,550
- Telesales ExecutiveRM 3,500
- TelemarketerRM 3,000
- Service ExecutiveRM 3,000
- Customer Service SpecialistRM 4,000
- Service Team SupervisorRM 3,250
- Customer Support ExecutiveRM 3,700